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Privacy Policy
Welcome to AI ALIA, the AI Research and Training Division of SOFTECH System and Solution, a training institute established in 1995.
At AI ALIA, we value and respect the privacy of our students, learners, trainers, and website visitors. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our Learning Management System (LMS), website, training platforms, and related services.
About AI ALIA
AI ALIA is an initiative of SOFTECH System and Solution (SOFTECH) focused on:
- AI ALIA is an initiative of SOFTECH System and Solution (SOFTECH) focused on:
- AI Training and Skill Development
- Online Learning and LMS Services
- Technology Education and Certification Programs
By accessing or using our website and LMS services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information from users:
Personal Information
- Full Name
- Email Address
- Phone Number
- Address / Location
- Education Details
- Course Enrollement Information
- Payment Information
- Login Credentials
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Login Activity
- Cookies and Usage Data
Learning Activity Information
- Course Progress
- Assignments and Assessments
- Quiz Results
- Certificate Earned
- Interaction with LMS Content
How We Use Your Information
The information collected may be used for:
- Student registration and course access
- Managing online classes and training programs
- Processing payments and invoices
- Improving LMS functionality and user experience
- Providing technical support
- Sending course updates, notifications, and certificates
- Research, analytics, and training improvements
- Ensuring platform security and fraud prevention
Payment Security
We may use trusted third-party payment gateways such as Razorpay or other secure payment providers for processing online payments.
- Payment details are encrypted and processed securely.
- We do not store complete debit/credit card details on our servers.
- Payment providers follow PCI-DSS security standards.
For more details, users may refer to the respective payment provider’s privacy policy.
Data Security
We implement appropriate technical and organizational security measures to protect user data from:
- Unauthorized Access
- Data Misuse
- Loss or Destruction
- Cyber Threats
While we strive to protect all information, no internet-based platform can guarantee 100% security.
Cookies Policy
AI ALIA LMS may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
Users may disable cookies through browser settings, though some features of the LMS may not function properly.
Information Sharing
We do not sell or rent users’ personal information. Information may be shared only under the following circumstances:
- When required by law or government authorities
- For payment processing and technical services
- With authorized employees or training partners for operational purposes
- To protect the security and integrity of our services
All such sharing is done with appropriate confidentiality and security measures.
Third Party Links
Our LMS or website may contain links to third-party websites or tools.
AI ALIA and SOFTECH are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of such websites separately.
User Rights
Users may request to:
- Access their personal information
- Correct inaccurate information
- Update profile details
- Request account deletion (subject to legal and operational requirements)
Requests may be submitted through our official contact channels.
Children’s Privacy
Our services are intended primarily for students, professionals, and trainees. Users below the applicable legal age should use the platform under parental or institutional supervision where required.
Policy Updates
AI ALIA reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on our website and LMS platform.
Contact Information
For any privacy-related questions, concerns, or support requests, please contact:
AI ALIA
AI Research and Training Division
SOFTECH System and Solution
Website: www.softech.org.in
Email: career@softech.org.in